Support Requests will be answered by the
Denodo Support Team during the business hours of the Denodo Support
Center where the licenses were purchased. Please see below the sign
in button our phones and time schedule.
Customers with Premium Support may raise a
new Severity 1 SR at any time.
If you are a Nominated Technical Contact you
may contact the Denodo Support Center to open a new Service Request
(SR), or to follow up on an existing SR, via this Support Site, by
telephone or firstname.lastname@example.org email (not applicable for
evaluation or training licenses).
Also everyone can freely access to
Denodo Community where you can find valuable technical resources
such as documentation, Knowledge Base articles, tutorials, video
library, and Denodo Express for helping you improve your skills as
a data ninja.
Note: If you are a new customer or have a
temporary evaluation license and have been linked to the Support
Site, please sign in using the credentials you have received in the
welcome email we sent you. If you didn't receive that email, please