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If you are a Nominated License Contact from customers or partners you may contact the Denodo Support Center to open a new Service Request (SR), or to follow up on an existing SR, by telephone, support@denodo.com email, or via this Support Site. Support Team is available during business hours in the Support Center where the licenses were purchased. Please see below our phones and time schedule. Customers with Premium Support may raise a new Severity 1 SR at any time.

 

Also everyone can freely access to Denodo Community where you can find valuable technical resources such as documentation, articles, tutorials, and Denodo Express for helping you to improve your skills as a data ninja.

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If you are an existing customer and have an account but have problems with Support Site please send an email to support@denodo.com to report your problems.

Denodo Maintenance and Support:
Support Service Guide

Denodo America:
Phone: (+1) 800 980 5139
Monday through Friday: 09:00 to 18:00 PT
Excluding local holidays

Denodo UK:
Phone: (+44) 870 820 0048
Monday through Friday: 09:00 to 17:00 BT
Excluding local holidays

Denodo Spain:
Phone: (+34) 912 775 855
Monday through Thursday: 09:00 to 18:00 CET
Friday: 09:00 to 14:00 CET
Excluding local holidays